The second-hand marketplace Users Express Frustration Over Size Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has altered its size classifications for women's and children's garments without notifying all shoppers about the modification.
Social Media Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with similar services.
They have suggested members to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update to its shipping options after backlash from users.